Roche Knowledge Base System
Improved accessibility and findability in the RDK knowledge base system for field engineers by conducting interviews and data analysis
World Vision International (Taiwan)
Optimized a non-profit website's payment experience through 16 Agile sprint iterations
American Humane
A summative evaluation intended to improve user experience on the American Humane Website by identifying user needs and goals by conducting usability research
Up Study
Scoped, estimated, and prioritized work to marketing and engineering teams in executing digital product strategies, achieving a 40% Visitor-to-lead Conversion Rate
UrCosme
Draw digital users from online channels to make in-store purchases by conducting field studies to refine customer journeys
Finger Crossed Dating APP
A dating app aims to help people find their perfect match with different cultural backgrounds
Ecology Laboratory App
Interactive story application aim to evoke empathy in creators to have good social media etiquette